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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A popup will open. It includes exhaustive info about all the actions that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of how-to video clips illustrating how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glimpse at our comprehensive FAQ section, which contains questions asked by actual persons and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our excellent team of customer support engineers available 24-7-365 and eager to help you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142800

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com